FAQ & Support

A 7-day free trial that continues at $19.99/month, a monthly plan at $19.99/month, and the 28-Day Ship Challenge as a one-time purchase with lifetime access.

Your card is saved at checkout but charged only when the 7-day trial ends. Cancel before that and you pay nothing.

No. You keep full access for 7 days while the payment is retried automatically. Update your card in Settings → Subscription → Manage subscription.

Yes — the price you see at checkout is the price you pay.

Yes — every first charge has a 14-day money-back guarantee. Email support@vibegym.space and we'll refund it, no questions asked. Details in the Refund Policy.

We confirm within 2 business days; the money is back on your card in 5–10 business days, depending on your bank.

Settings → Subscription → Manage subscription opens the Stripe portal — cancellation is two taps. You keep access until the end of the period you already paid for.

Your streak, XP and Builder Readiness Score stay on your account, and the free daily session remains available. Resubscribe any time to get full access back.

Settings → Danger zone → Delete account. This anonymizes your data immediately and cancels any active subscription (GDPR right to erasure).

Links work once and expire after 15 minutes. Request a fresh one on the sign-in page — and check the spam folder if it doesn't arrive within a minute.

Right after payment we email you a sign-in link (it can take a minute). No email? Use "Resend link" on the confirmation page or write to support@vibegym.space with the email you used at checkout.

Try a hard refresh first (the app updates often). Still broken? Email support@vibegym.space with what you did, what you expected and a screenshot — we read everything.